Job Description

Job Overview: The Wedding & Events Coordinator plays a vital role in supporting the operations of our sales and events business. This position is responsible for managing all aspects of incoming leads, including qualifying inquiries, contracting, and planning details through event execution and final billing. The Coordinator will also assist the Events team by organizing and entering details for group bookings, in partnership with the Events Manager. Key responsibilities include preparing client proposals and contracts, arranging amenities, inputting Banquet Event Orders (BEOs) and Group Resumes, and pulling a variety of reports. This role requires close collaboration with operational departments to ensure all guest expectations are met and exceeded. The ideal candidate is passionate about weddings and events, and thrives in a dynamic, fast-paced environment. Join us at Alyeska Resort and become part of a team committed to crafting exceptional events that leave a lasting impact!

Key Responsibilities:

• Lead Generation & Sales Support: Respond to inquiries and generate leads for wedding and event business. Conduct site inspections for potential clients and represent the resort at wedding trade shows to promote services and secure bookings.
• Event Planning & Coordination: Assist in the detailed planning, coordination, and execution of events, with a particular focus on weddings. Work closely with clients to plan all aspects of their wedding, including tastings, rehearsal dinners, ceremonies, receptions, and dinners.
• Marketing & Materials Management: Update and maintain wedding marketing materials, including the photo database, website content, and other promotional assets to ensure accurate and compelling representation of our offerings.
• Organizational Management: Oversee multiple events simultaneously, demonstrating strong organizational and communication skills to ensure that every event is meticulously planned and executed. Communicate event details effectively to the operational teams, including food & beverage, front desk, banquets, and other relevant departments.
• Guest Experience & Engagement: Prioritize exceptional guest experiences by being responsive to their needs and feedback. Adapt to changes quickly and look for opportunities to exceed guest expectations, creating memorable moments for attendees of all ages.
• Event Day Presence: Attend events when needed to support the operations team, ensuring smooth execution and addressing any issues that arise during the event.
• Professional Conduct & Performance: Uphold the organization’s core values both during and outside of work hours, acting in a professional and consistent manner. Understand that this role is held to a high standard by all stakeholders.
• Team Support & Additional Duties: Provide additional support to the Sales & Events team as required, contributing to the overall success of the resort's events and initiatives. Perform other duties as assigned.

Requirements:

• Weekend work is a requirement for this position.
• Must be available to work nights and holidays as needed.

Qualifications:

• Bachelor’s degree in business administration, hospitality, marketing, or related field required.
• Minimum of 1-year experience in event planning required; prior experience in hotel or wedding industry preferred.
• Proficiency in Microsoft Office required; proficiency in Opera Sales & Event Management (OSEM), Social Tables, and Canva preferred.
• Strong written and verbal communication skills; strong interpersonal skills.
• Ability to work both independently as a part of a team.
• Ability to problem-solve and take the initiative to overcome challenge and seize opportunities.
• Must exhibit meticulous organizational skills with the ability to manage multiple projects and deadlines efficiently.
• Must be open to change and quick to adapt to varying needs and situations, maintaining a positive attitude in a dynamic environment.
• Must show a genuine passion for creating extraordinary experiences for attendees and a commitment to excellence in event execution.

Why Alyeska? Alyeska Resort is a 299-room resort which includes a Nordic Spa and ski area, nestled in the mountains of Girdwood, Alaska, located 45-minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests.

Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:  

• Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa

Family, Quality, Winning, Industry and Honesty:   Our people realize that relationships rooted in trust, honesty, respect, and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift.

Physical Demands and Work Environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Physical Demands: This position primarily involves standard office work, including sitting for extended periods, using a computer, and performing tasks such as typing, writing, and phone communication. Capable of occasional lifting, up to 25 pounds, as well as tasks involving bending, stooping, walking, and standing for extended periods of time.

• Work Environment :  This role occasionally involves extended hours, nights, and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders. 

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All Resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently open positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

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