Job Description

Responsibilities

• Lead and develop a team handling diverse warehouse operations, including interviewing, training, and evaluating staff, and managing schedules. 
• Oversee employee timekeeping and manage payroll documentation. 
• Drive the continuous improvement of staff efficiencies and operational workflow to meet customer demands. 
• Ensure strict adherence to company policies, procedures, and compliance standards. 
• Manage carrier routings to achieve 100% compliance with routing guides. 
• Establish and monitor key operational metrics, reporting on warehouse efficiency per customer. 
• Handle the customer returns process and manage warehouse vendor relations, including negotiations and overseeing contracts for supplies and services. 
• Perform monthly P&L reviews to manage costs and boost revenue. 
• Champion the use of the Quality Management System (QMS) to enhance service offerings and secure new contracts. 
• Develop and oversee warehouse processes and safety protocols, including CAPA investigations. 
• Manage the upkeep and maintenance of the warehouse to ensure operational efficiency. 
• Ensure all staff are adequately trained in their roles, including safety and operational procedures, to comply with OSHA, ISO, Hazmat, and other regulatory standards. 
• Actively participate in management meetings, providing insightful reports on operational status and strategies. 

Requirements

• 4 - 6 years of medical products or medical equipment/ medical warehouse environment experience.
• High school diploma or equivalent, with a bachelor’s degree in a relevant field preferred. 
• 3-5 years of supervisory experience in warehouse operations. 
• Proficiency in Warehouse Management Systems (WMS) and Quality Management Systems (QMS). 
• Experience with ISO regulatory requirements is a plus. 
• Understanding of industry Hazmat rules and procedures related to warehouse operations is beneficial. 
• Strong skills in Microsoft Office Suite, especially in creating and analyzing reports in Excel. 
• 3-5 years of experience in operating both powered and manual material handling equipment. 
• Excellent written and verbal communication skills in English. 
• Capable of lifting and moving items up to 50 pounds. 

Benefits

Why is This a Great Opportunity 

• Opportunity to work in a role that directly impacts our company and clients. 
• A supportive team environment that fosters personal and professional growth. 
• Competitive compensation and benefits package. 
• Access to training and development opportunities to advance your skills and career. 

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