Job Description
DESCRIPTION
Amazon has committed $150 million to empower Black entrepreneurs through the Black Business Accelerator (BBA), which provides access to educational, financial and advisory resources that support Black-owned business owners succeed as sellers in Amazon’s store. We need a Program Manager who is able to apply their customer obsession towards financial products that support Amazon's Black Business Accelerator. Your work will directly help build sustainable growth for Black-owned businesses by enabling their success as sellers.
We are seeking a program manager who is a high-judgment, business oriented and self-motivated professional. This role will manage programs that provide financial support within a dedicated team focused on increasing access to capital for Black business owners and other underrepresented communities, including working with internal programs and services, as well as through partnerships with third party organizations.
The ideal candidate is highly motivated and collaborative, organized and embraces ambiguity. The candidate will think big to deliver new capital benefits like grants and loans to sellers and implement creative approaches to improve the experience of BBA participants, and increase efficiencies for Amazon to serve our customers. They will develop and report metrics and KPIs that will communicate progress, impact and inform improvements of current and future benefits provided to BBA participants. The candidate ramps up quickly on complex issues and will utilize their attention to detail, experience in program management, and excellent written communication skills to ensure high quality results.
Key job responsibilities
• Operate capital benefits, including support on launching a loan fund, track and report on results and impact and help inform strategy through data deep dives and industry research.
• Represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to leaders to help them understand the decisions they have to make and what options they have
• Create, optimize, and drive adoption of critical mechanisms required to ensure long-term financial program success
• Drive cross-functional and cross-regional alignment to achieve strategic capital goals
About the team
Amazon’s Black Business Accelerator (BBA) supports Black-owned businesses to build sustainable growth by explicitly targeting barriers to access, opportunity, and advancement created by societal and historical imbalances. The program helps Black business owners grow their business with access to financial support, strategic business guidance, mentorship, and marketing and promotional support.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Job Tags
Full time,