Job Description
Are you ready to join a beloved global brand and make a significant impact? We're looking for a motivated, passionate, and dedicated Franchise Business Consultant to join our team and help us create extraordinary experiences every day. This position is home-based in or around the Greater Twin Cities Metro Area.
About Us
Since 1940, we have been one of the world's best-known and most-loved brands. With over 7,000 independently owned and operated restaurants in the U.S., Canada, and more than 20 countries around the world, we are a leading franchisor dedicated to creating exceptional experiences for our fans.
Why Join Us?
We believe our employees are the key to our success. We recognize and reward initiative, strategic thinking, and entrepreneurial spirit. Join our team and be part of a company where your contributions make a real difference.
Your Role
As a Franchise Business Consultant, you will provide guidance and coaching to franchisees and our Operations team to achieve short and long-term company and operational goals. Your expertise in restaurant operations and staff resources will help franchisee owners/operators improve sales, profits, operating standards, and customer satisfaction.
Key Responsibilities
Planning
Implement and execute the Worldwide Operation's Business Plan (rolling 1-, 2-, and 3-year plan) for your district.
Develop and implement a district-wide business plan that includes integrated marketing, operations, training, development, and supply chain strategies.
Establish and implement effective business plans with franchise owners, ensuring specific goals and strategies support our Operations and Marketing Plan.
Consulting
Advise and guide franchisees in developing and managing marketing performance through effective partnerships with departments, vendors, and franchisees.
Help franchisees achieve optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals.
Provide financial health advice and counsel to franchisees.
Partner with staff to assist new and existing franchisees in establishing and executing effective development, reinvestment, and renewal strategies.
Other Duties
Support other departments/functions as needed.
Assist with new store openings as required.
Complete ad hoc projects as needed.
Job Requirements
Availability: Occasional evening and weekend hours may be necessary to meet franchisees' business needs.
Certification: ServSafe certification is required.
Communication: Frequent (4+ hours per day) communication via telephone and email.
Travel: Overnight travel for franchisee and staff meetings/visits, averaging two weeks per month. Ability to drive and sit in a vehicle for up to 8 hours per day when traveling. Must be able to be insured by the company's insurance provider.
Physical Requirements: Ability to stand on concrete or tiled floors for up to 8 hours per day when visiting franchise locations. No food or beverage allergies that prevent tasting products or working in and around a restaurant environment. A clean driving record is required.
Education and Experience
Degree: Bachelor's degree in business, restaurant management, or a related field, or equivalent restaurant operations experience.
Experience: 4+ years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).
Skills
Thorough knowledge of the restaurant industry (QSR preferred) and operations.
Proficient in marketing, finance, training, human resources, and development.
Highly organized with attention to detail and accuracy.
Creative thinker with the ability to develop innovative ideas across various business units.
Strong communication skills, both written and verbal.
Excellent customer service skills for internal and external clients.
Ability to multi-task and prioritize multiple projects and requests simultaneously.
Strong relationship-building skills with the ability to create mutually beneficial relationships.
Ability to work quickly in a fast-paced environment with frequent interruptions.
Benefits
Our comprehensive benefits package supports the well-being of our employees and their families. This includes medical, dental, 401K match, paid time off (including volunteer time and parental leave), and more.
Work Environment
Most positions at our global headquarters in Bloomington, MN, work a hybrid schedule with 2 collaboration days a week. Additional in-office time may be required to support team/project needs. Remote eligibility is considered for candidates outside drivable distance to our Bloomington office.
Our Commitment to Diversity, Equity, and Inclusion
We are committed to creating a culture of diversity, equity, and inclusion for all who interact with our brand. We foster a community where employees bring their authentic selves to work, recruit and retain diverse employees, franchise owners, and suppliers, and ensure everyone feels welcome.
Equal Opportunity Employer
We are an Equal Opportunity Employer that values the strength diversity brings to the workplace. We participate in the US E-Verify program. Candidates must be work authorized in the United States without the need for employer sponsorship.
Employment Type: Full-Time
Salary: $ 30,000.00 221,000.00 Per Year
Job Tags
Full time, Temporary work, Remote job, Work from home, Worldwide, Shift work, Night shift, Afternoon shift, 2 days per week,