Email Support Specialist Job at Nanny Solutions, Suwanee, GA

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  • Nanny Solutions
  • Suwanee, GA

Job Description

We are seeking a detail-oriented and customer-focused Email Support Specialist to join our team at Nanny Solutions. The Email Support Specialist will be responsible for providing timely and accurate responses to customer inquiries via email, ensuring a positive experience for all clients.

Responsibilities:

  • Respond to customer inquiries and issues via email in a timely manner
  • Provide accurate information and solutions to customer problems
  • Ensure customer satisfaction through excellent communication and service
  • Escalate complex issues to the appropriate teams for resolution
  • Maintain detailed records of customer interactions and transactions

Qualifications:

  • Excellent written communication skills
  • Strong attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous customer service experience preferred
  • Proficiency in Microsoft Office and email management software

Experience:

  • 1-2 years of experience in customer service or email support
  • Experience working in a remote or virtual environment a plus

If you are a customer-focused individual with excellent communication skills and a passion for providing exceptional service, we encourage you to apply for the Email Support Specialist position at Nanny Solutions.

Job Tags

Full time, Remote job,

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